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If a game is crashing/freezing, it sounds silly but actually turning off and re-starting your phone/tablet/computer will usually fix this, as it's probably due to your device temporarily being out of memory. Worst case scenario, you could try to delete the game and re-download it. Here are some other often asked questions:

- The game crashes/freezes. What can I do?

- How can I get my purchases back?

- Purchase/restore fails. What can I do?

- I deleted the game/lost my progress. How can I get my progress back?

- Can I get my progress/purchases on another phone/tablet?

If you still are having problems with a game, please contact us!

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